Knowledgebase

Are there any hidden costs or setup fees?
No! its as simple as that. We do not charge any setup of hidden fees.

Can I order even though I am not in the US or Canada?
YES! You sure can. We have customers from all around the world and are happy to provide services...

Can I password protect directories?
Yes! This is one of the many features that CPanel makes as simple as clicking a mouse.

Can I setup my own cron jobs?
You sure can! CPanel allows you to setup Cron functions to run at any time of the day.

Can I use hosting for Warez, Appz, Serials, or other illegal material?
NO! We have a zero tolerance policy in regards to illegal material. If we find any illegal...

Can you move my site over from previous host?
Yes we can. However, your previous host must be running CPanel / WHM. If your preview host was...

Do you allow adult websites?
No. We do not allow adult content to be hosted on our servers.

Do you allow IRC or eggdrop bots?
No. IRC and eggdrops are not allowed on our server and will get your account terminated without...

Do you allow the uploading of MP3's?
Yes, as long as the material is not illegal or copyrighted.

Do you allow website to advertise commercially?
Yes, you can place commercial advertisements on your website.

Do you make Backups?
Yes. We make daily, weekly, and monthly backups.

Do you offer a money back guarantee?
All of our hosting plans come with an unconditional guarantee. If you are not satisfied with...

Do you offer Fantastico?
Yes. Fantastico comes pre-installed on all our accounts by default.

Do you offer phone support?
Yes. Although it is much perferred to open a ticket with our support system. The ticket system...

Do you place advertisements on my website?
No. We will never place an advertisement on your website.

Do you support PHP, MySQL and/or Perl?
Yes, we run the most current stable version of PHP, MySQL, and Perl on all of our servers.

How long will it take for my account to be active?
We no longer offer instant account activation due to the increase in fraud purchase in the recent...

I have seen cheaper hosting, why should I choose you?
Don't be fooled by other web hosting companies claiming to give you quality features for a few...

What are your Terms of Service (TOS) ?
You may view our Terms of Service by visiting http://www.hostingscene.com/tos.html

What currency are your prices in?
All of our prices are in United States dollars (USD).

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