Knowledgebase

Can I have SSH access?
By default for security reasons we do not allow SSH access. However, if you have an active...

How do I access my main FTP account through a web browser?
Open up your broswer, and type in "ftp://ftp.yourdomain.com". When asked for your username and...

I am getting connection timed out when connecting to FTP
If you get this error it means it has been more than 5 minutes since your last action on the FTP...

I've upload files, but my site is not coming up in my browser?
When you FTP into your account, you will see 5 folders (tmp, mail, public_html, public_ftp and...

What are my default FTP account settings?
Your cPanel hosting comes with default FTP settings already in place. To utilize the...

Articles